Evidence checklist for STR quantum and operations
Evidence checklist for STR quantum and operations disputes — documents to gather before instructing an expert witness.
Quantum: listing URLs and history, calendars (all channels), payout and bank records, P&L or management reports, refurbishment quotes and timelines, comparable market data, and correspondence on mitigation.
Operations: management agreements, SOPs, guest message logs, cleaning and maintenance records, pricing rules, staff rosters, incident reports, and platform case IDs for disputes with Airbnb or Booking.com.
Regulation: licensing applications, council correspondence, planning documents, enforcement notices, and building management rules where relevant.
Providing a structured bundle at instruction speeds case review and reduces follow-up requests. See How It Works for our intake process.