Calendar and channel data: what to preserve and disclose
Calendar and channel data in STR disputes — what to preserve, disclose, and use in expert quantum and operations analysis.
Calendars are primary evidence of availability, blocks, and booking gaps. Exports from Airbnb, Booking.com, Vrbo, and channel managers should cover the loss period and a reasonable baseline period for comparison.
Disclosure disputes often arise over account control after operator exit. Screenshots alone may be challenged; authenticated exports and audit trails are stronger.
Channel manager failures — double bookings, sync errors — may be central to platform or management negligence claims. Logs showing sync status and error messages are valuable.
Experts use calendar data alongside financial records to reconcile claimed downtime with actual booking activity.